1. Acceptance

By creating an account or using SendMyNote you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the service.

2. Eligibility

You must be at least 16 years old to create an account or use SendMyNote. By creating an account or using the service, you confirm that you meet this age requirement.

SendMyNote is not directed to children under 16. If we become aware that an account has been created by a person under 16, we may suspend or delete the account and associated data.

3. The service

SendMyNote lets signed-in users record voice notes, generate transcripts and summaries with AI, and email them to recipients they choose.

SendMyNote may offer free and paid plans. Free plans are subject to the usage limits displayed at the time of use. We may change or discontinue free-plan features at any time, subject to applicable law.

Paid plans are available; plan limits (such as monthly recording minutes) are displayed in the app.

4. Your responsibilities

You are responsible for the content you record and send, including obtaining any consent required to record other people or share their information.
You are solely responsible for ensuring that your use of SendMyNote complies with all applicable laws relating to recording, transcription, storage and sharing of audio and personal information. In particular, before recording or sharing another person's voice or personal information, you are responsible for obtaining any consent, authorization or other lawful basis required by applicable law.
You will not use the service for anything unlawful, harassing, defamatory, infringing, harmful, or that violates the rights of others.
You will not attempt to bypass usage limits, security controls, or rate-limits, or reverse-engineer the service.
You are responsible for keeping your account credentials secure.
You will not add recipient email addresses that you are not authorized to send to.

5. User content and intellectual property

SendMyNote and its software, design, branding, logos, interfaces and other materials are owned by or licensed to us and are protected by applicable intellectual-property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use SendMyNote for its intended purpose.

You retain ownership of the content you submit to SendMyNote, including your recordings, transcripts and notes, subject to the rights necessary for us and our service providers to process that content to provide the service.

You grant us and our service providers a limited right to host, store, reproduce, transmit and process your content solely as necessary to provide, maintain and secure the service and perform the functions you request.

We may permanently delete notes and related data (including recordings, transcripts and summaries) that are more than one year old. We will notify you by email before any such deletion, giving you reasonable time to download or export the content you wish to keep.

6. Payment and billing

Paid plans (Pro monthly and Pro yearly) are billed in advance. The following describes who processes your payment depending on where you purchase, and the rules that apply to all paid plans.

6.1 Merchant of Record for website purchases

All purchases, subscriptions, and transactions made directly through our website are processed and managed by our third-party partner, Stripe Technology Europe Limited (operating as Link or “Sold through Link”), acting as our official Merchant of Record (MoR). By placing an order on our website, you acknowledge and agree that Stripe/Link is the legal entity responsible for processing your payment, managing fraud checks, issuing receipts, and calculating, collecting, and remitting any applicable local sales taxes or Value Added Tax (VAT) to the appropriate authorities. Your bank or credit card statement will reflect charges under the name of Link (e.g., LINK.COM* SendMyNote).

6.2 In-app purchases (Apple App Store and Google Play Store)

If you purchase a subscription or download our application through a mobile platform, the respective mobile marketplace operator acts as the sole Merchant of Record for that transaction:

iOS / Apple devices: All payments are processed entirely by Apple Distribution International Ltd. (or its regional affiliates) in accordance with the Apple App Store Terms and Conditions. Apple handles all billing, tax collection, and subscription management.
Android / Google devices: All payments are processed entirely by Google Ireland Limited (or its regional affiliates) in accordance with the Google Play Terms of Service. Google handles all billing, tax collection, and subscription management.

For any mobile platform purchases, billing disputes, refund requests, or subscription cancellations must be handled directly through your respective Apple ID or Google Play account settings.

6.3 Plans, cancellation, and refunds

Unless required by law, fees already paid are non-refundable.
You may cancel at any time from the applicable billing portal; access continues until the end of the current billing period.
We may change prices with reasonable prior notice; new prices apply to the next renewal.

7. AI-generated content

Transcripts and summaries are produced by third-party AI models and may contain errors, omissions, or mistranslations. Review output before relying on it for important decisions. You are responsible for how you use AI-generated content.

8. Termination

You may delete your account at any time from Account → Delete my account. We may suspend or terminate accounts that violate these Terms or applicable law, or where continued service would expose us to material risk.

9. Warranty disclaimer

The service is provided “as is” and “as available” without warranties of any kind, express or implied, including fitness for a particular purpose, merchantability, or non-infringement, to the maximum extent permitted by law.

10. Limitation of liability

To the maximum extent permitted by law, our aggregate liability arising out of or relating to the service will not exceed the amount you paid us in the twelve months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, or consequential damages.

Nothing in these Terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited under applicable law.

11. Changes

We may update these Terms. Material changes will be announced in the app or by email. Continued use after changes take effect constitutes acceptance.

12. Governing law

These Terms are governed by the laws of Greece, without prejudice to any mandatory consumer-protection rights that apply to you under the laws of your country of residence.

13. Contact

Questions about these Terms? Email support@sendmynote.com.

Terms of Service